Responsible Gaming
Gaming Should Be Entertainment
At Bonnie's McDougall, we believe that online pokies and casino gaming should be enjoyable entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose and within your means.
Age Verification
In Australia, you must be at least 18 years of age to legally gamble online. We are committed to preventing underage gambling and take age verification seriously. If you are under 18, please do not attempt to register or use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, please seek help:
- Frequently chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the time and money spent gambling
- Neglecting family, friends, work, or other responsibilities due to gambling
- Gambling with money intended for essential expenses (rent, bills, food)
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Borrowing money or going into debt to fund gambling
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Loss of control over gambling habits or spending
Self-Help Tools and Resources
Most reputable online casinos and gaming platforms offer self-help tools to promote responsible gambling. These may include:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Session Time Limits: Set a time limit for your gaming sessions to encourage regular breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
We encourage you to use these tools to help maintain control over your gambling activities.
Support Organizations — Australia & Beyond
If you are struggling with problem gambling, professional help is available. The following organisations provide confidential support and resources:
Australia
- Gambling Help Online – Free, confidential support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Gambler's Help – Victoria-based counselling service
Phone: 1800 858 858
United Kingdom
- GamCare – Free counselling and support
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Gambling addiction support and information
If You Need Help, Please Reach Out
Problem gambling is a real issue that affects many people. There is no shame in seeking help. If you or someone you know is struggling with gambling, please contact one of the support organisations listed above or speak to a counsellor today.
Your wellbeing is important to us. Help is available and recovery is possible.